Notice of Privacy Practices

Effective August 27, 2026 · The Postpartum Therapy Project

We know that what you tell us when you apply for help is personal. This notice explains, in plain language, what we do with it — and what you can ask of us. We are required by law to keep your health information private, to give you this notice, and to follow the terms of the notice currently in effect.

Who this notice covers

This notice applies to information The Postpartum Therapy Project (“PTP,” “we,” “us”) collects when you apply to our Therapy Access Fund, and to information we keep while supporting your care.

It does not cover the therapists you work with. Each therapist in our network is an independent provider with their own privacy practices and their own notice. When you are matched with a therapist, they will give you theirs.

What we collect

When you apply, we ask for:

• Your name, date of birth, and contact information
• Where you live, and your baby’s date of birth
• What you are struggling with, and what you hope therapy will help with
• Whether you are currently in therapy, and whether you take medication for your mental health
• How supported you feel, and who supports you
• Your financial situation, in general terms — we ask for no documents and no proof of income
• Answers to three safety questions about thoughts of harming yourself or others, and about hallucinations or feeling disconnected from reality

You choose how much to write. Several questions are optional, and leaving them blank does not disqualify you.

How we use and share your information

For treatment

If we accept you, we share what a prospective therapist needs in order to take you on and provide appropriate care. You will know who we are sharing with before we share.

For payment

We tell your therapist’s practice that your sessions are funded, and we pay them. We do not send them your application.

For our operations

Members of the PTP team read your application to determine whether you are eligible, whether our program is clinically appropriate for you, and whether funding is available. We also use information in aggregate to understand whether the program is working and to report to funders — those reports are statistical and never identify you.

To prevent a serious threat to health or safety

If what you tell us suggests you may be at risk of serious harm to yourself or someone else, we may contact you directly, or share information with emergency services or a crisis service, to help prevent that harm.

When the law requires it

We may disclose information when law requires — for example, in response to a court order or subpoena, for public health activities, to report suspected abuse or neglect, or to health oversight agencies. We may also disclose information to the U.S. Department of Health and Human Services when it is investigating our compliance.

Everything else requires your written permission

Any use or disclosure not described above will be made only with your written authorization. That specifically includes marketing, any sale of your information, and most uses of psychotherapy notes. You may revoke an authorization at any time, in writing. Revoking it stops any future use or sharing under that authorization; it cannot undo something we already did while it was in effect.

What we never do: we do not sell your information, use it for advertising, or share it with donors.

How we protect your information

• Your application is encrypted before it is stored. The website that receives it can lock it but cannot unlock it — so even a compromise of our website would not expose applications.
• Only staff with a specific reason to read an application can unlock one, and every time someone does, we record who and when.
• The companies that host our systems are bound by Business Associate Agreements requiring them to protect your information as we do.
• We keep applications only as long as we need them, then delete them. Applications that are declined, waitlisted, or referred elsewhere are deleted one year after that decision. If you are accepted, we keep your information for as long as we support your care and for the period our records policy requires afterward.

Your rights

You have the right to:

• See and get a copy of the information we hold about you. We will respond within the time the law allows, and we will tell you if there is a fee for copies.
• Ask us to correct it if you believe something is wrong or incomplete. If we decline, we will tell you why in writing, and you may submit a statement of disagreement that we will keep with your record.
• Get a list of who we have shared it with, other than for treatment, payment, and operations.
• Ask us to limit what we use or share. We will consider every request, but we are not required to agree to all of them. If we agree, we will honor it unless it is an emergency.
• Ask us to contact you a specific way — a particular phone number, only by email, or not at a certain address. We will accommodate reasonable requests and will not ask you why.
• Ask us to delete your information. We will delete it unless we are required to keep it. Tell us and we will confirm what we did.
• Be told if your information is breached in a way that compromises its privacy or security.
• Get a paper copy of this notice, even if you agreed to receive it electronically.
• Complain — see below. We will never retaliate against you for complaining, and complaining will not affect your application.

To exercise any of these rights, contact us using the details at the bottom of this page.

Our responsibilities

• We are required by law to maintain the privacy and security of your protected health information.
• We must notify you promptly if a breach occurs that may have compromised the privacy or security of your information.
• We must follow the duties and privacy practices described in this notice and give you a copy of it.
• We will not use or share your information other than as described here unless you tell us in writing that we may. If you tell us we may, you can change your mind at any time.

Changes to this notice

We can change the terms of this notice, and the changes will apply to all information we hold — including information we received before the change. The current version is always on this page, with its effective date at the top.

A note about applying

Applying does not create a therapist-client relationship, and it does not guarantee acceptance. Our application is not a crisis service. A person reads every application within three business days, but the form is not monitored overnight or on weekends, and we cannot respond to an emergency through it.

Questions or complaints

If you have questions about this notice, or you believe your privacy rights have been violated, contact:

Briana Sampson, Founder
Privacy Officer
The Postpartum Therapy Project
2700 Smoketree Grv, Northlake, TX 76226
(940) 217-5834
briana@postpartumtherapyproject.com

You may also complain to the U.S. Department of Health and Human Services, Office for Civil Rights — 200 Independence Avenue SW, Washington, D.C. 20201; 1-800-368-1019; or online at hhs.gov/ocr/privacy/hipaa/complaints. We will not retaliate against you for filing a complaint.

See also our website privacy policy, which covers information collected from visitors generally, and our terms of use.